Home - Review Companies Online | Customer Service & Company Ratings ... Unacceptable service from Makro. My mother took in an iron for repairs on the 16th of April,we were told that withing 21 days we should have a response, but up until now I have to call in so that I can get my updat and they are always waiting for spares, so please can you tell me how long does one need to wait to get their goods back .